THE RECTEQ DIFFERENCE
Quality family Service CONVENIENCE
Just lift the horns and you will see what the definition of quality is
You asked about Quality?
Quality
The recteq is absolutely built like a tank. recteq utilizes high-quality stainless steel designed to last a lifetime. Your recteq is something you can pass down to your family as a cherished heirloom filled with years of memories.
Components
recteq features 304 stainless steel grates, firepots, drip pan, and hardware. We have never in the history of our company had a firepot fail on us; we’ve even driven over it with a dump truck and a (we’re not kidding)!
Warranty
recteq offers the best warranty in the industry, bar none. All warranties are absolutely unmatched by anyone in the industry. If you encounter a problem, we’re going to make it right. It’s the right thing to do, and it’s that simple.
Customer Service
You will not find a company that offers better customer service than recteq. Once you join the family, you're a member for life. Anytime you reach out you'll find someone on the other side who cares.
You are family
At recteq, you do not just become a transaction of the past, you become a member of the #recteqfamily for life. When you have a cooking question, give us a ring, our chefs are ready to help. If you have a question or concern about your recteq, we’ve got you covered. Every employee has and regularly cooks on their own recteq. So, no matter who you speak with, they will be knowledgeable and happy to lend a hand. We want you to live your best #recteqlifestyle, and we are here to make sure that you do just that. Becoming a part of our bbq community gives you back your free time so you can create memories with your friends and family while enjoying delicious food.
Quality
It is unlike any pellet grill on the market. From the micro-polished 304 stainless steel bull horn handles to the commonsense design with no gimmicks or weak points, the recteq is absolutely built like a tank. It is built to last and will be a cherished heirloom you hand down to many generations after you.
Convenience
It's just that simple, push the button or open up the recteq app on your phone and your recteq will take care of the rest of the work. No more tending to a fire, fumbling around with a gas canister. What it is, is wood-fired perfected food, more time to spend with you family and friends, and of course being able to take that nap you very much deserve.
Customer Service
Every employee that works here owns and enjoys cooking on their recteq. We’re easy going people that believe that preparing the meal should be just as enjoyable as eating it. A knowledgeable and easily accessible group of people that actually cares about your concerns. Thats what good customer service is, and that’s what recteq lives and breathes. So, pick out something delicious, open your favorite beverage, and breathe easy. That’s what we’ll be doing.
Lasting Memories
Its your turn to host for the holidays. Whether it’s a tailgate and you load up your RT-340, or it’s time to rely on your RT-1250 for the family gathering. Your recteq will bring your grilling game to the next level. What better feeling is it than when you can showcase your skills to your family and friends? It’s when they won’t stop raving about what you can do on your recteq, all while getting to spend time with them.
CUSTOMER SERVICE
Once you join the recteq family, you're a member for life. Whether you need to call or email, anytime you reach out you'll find someone on the other side who cares.
With world-class grills, world-class customer service, and world-class customers, it’s time to take your grilling game to the next level!
David Hemann
Customer service rep by day, best office golf player on the weekend! When asked to choose between our loving customers and a weekend round of golf — Hemann simply could not choose.
Travis Mitchem
Customer service rep by day, High School Coach by night! You can just call me Coach T! I'm a high school football coach, so I love to see my kids perform at their best!
Mike Gulino
Customer Service Rep. by day, Pro Wrestler by night. Runner up in 2021 recteq Hot Dog Eating Competition. Currently training for next years.
Adam Doolittle
Whether getting ready for Monday Night Raw, the ATL Falcons, or my family’s favorite night of the week, Friday Night Steak Night, my trusty O.G. Bullseye is always ready to throw down.